top of page
Esa Nettamo
Jul 153 min read
Journeys That Can't Be Ignored: Sérgio Tavares' Insights from JourneyOps Stockholm
At the JourneyOps Stockholm event, Sérgio Tavares, Lead Service Designer at F-Secure, shared his expertise on the intersection of data...
0 comments
Esa Nettamo
Jul 13 min read
Foundational Components of Successful Customer Journey Ops: Insights from Marion Boberg at JourneyOps Helsinki
At the JourneyOps Helsinki event, Marion Boberg shared her insights on the foundational components of successful customer journey...
0 comments
Esa Nettamo
Jun 292 min read
Leading with Journeys: Learnings from One of the Largest Website Renewals in Finland
At the JourneyOps Helsinki event in January, Anni Leppänen, Lead Service Designer at the City of Helsinki, delivered an insightful...
0 comments
Esa Nettamo
Jun 263 min read
The Importance of Continuous Customer Learning: Insights from Ville Österlund at JourneyOps Stockholm
In his enlightening presentation at JourneyOps Stockholm, Ville Österlund, founder and CEO of LeanLab, delved into the importance of continu
0 comments
Esa Nettamo
Jun 263 min read
Unlocking the Power of Journey Management with TheyDo: Insights from Martin Palamarz at JourneyOps Stockholm
In a compelling presentation at the JourneyOps Stockholm event, Martin Palamarz, co-founder of TheyDo, shared valuable insights into the...
0 comments
Esa Nettamo
Jun 262 min read
Navigating JourneyOps: KONE’s Adalgisa Santos Shares Successes and Failures
Discover how KONE's Service Design Expert, Adalgisa Santos, navigates the successes and challenges of customer journey management. Learn pra
0 comments
Esa Nettamo
Jun 243 min read
Transforming Retail Success Through Strategic Journey Management: Insights from H&M's Heidi Ettanen and Karolina Boremalm Presentation
The JourneyOps Stockholm event recently featured an inspiring presentation from Heidi Ettanen and Karolina Boremalm of H&M. Their session...
0 comments
bottom of page