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Journeys That Can't Be Ignored: Sérgio Tavares' Insights from JourneyOps Stockholm
At the JourneyOps Stockholm event, Sérgio Tavares, Lead Service Designer at F-Secure, shared his expertise on the intersection of data...
Esa Nettamo
Jul 15, 20243 min read
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The Importance of Continuous Customer Learning: Insights from Ville Österlund at JourneyOps Stockholm
In his enlightening presentation at JourneyOps Stockholm, Ville Österlund, founder and CEO of LeanLab, delved into the importance of continu
Esa Nettamo
Jun 26, 20243 min read
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Unlocking the Power of Journey Management with TheyDo: Insights from Martin Palamarz at JourneyOps Stockholm
In a compelling presentation at the JourneyOps Stockholm event, Martin Palamarz, co-founder of TheyDo, shared valuable insights into the...
Esa Nettamo
Jun 26, 20243 min read
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Navigating JourneyOps: KONE’s Adalgisa Santos Shares Successes and Failures
Discover how KONE's Service Design Expert, Adalgisa Santos, navigates the successes and challenges of customer journey management. Learn pra
Esa Nettamo
Jun 26, 20242 min read
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Transforming Retail Success Through Strategic Journey Management: Insights from H&M's Heidi Ettanen and Karolina Boremalm Presentation
The JourneyOps Stockholm event recently featured an inspiring presentation from Heidi Ettanen and Karolina Boremalm of H&M. Their session...
Esa Nettamo
Jun 25, 20243 min read
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